Will Call/Showroom Customer Service Rep
Will Call/Showroom Customer Service Rep Tired of working long weekend hours? Looking for a more consistent work schedule? Want to build your experience with product displays and customer interaction, while working in a business casual environment? Join Our Family, Build Your Career! POSITION
Summary:
This position also acts as a Statistician Clerk based on business needs.
The Statistician Clerk is responsible for accurately recording production data into Database.
This position also investigates and applies internal and external order errors to the appropriate employee record.
Employee must be able to read, write and verbally communicate with customers at Will Call.
PRIMARY DUTIES AND
Responsibilities:
Offer exceptional customer service ensuring an excellent customer experience Effectively answer customer inquiries Exhibit excellent organization; effectively multi-task and prioritize daily responsibilities Safely and efficiently load product by manually lifting and stacking cases of product Operate internal operating systems that store customer information (HAL); clearly document pertinent information in the U-Notes Maintain an excellent attendance and punctuality record and be reliable and available at assigned shift in designated work area Follow our Policy and Procedure as outlined in training manuals, online, in the employee handbook and other available resources Efficiently work independently, with minimal supervision Maintain a safe, neat and clean work environment REQUIREMENTS FOR POSITION:
Strong customer service, communication, and interpersonal skills Positive and energetic attitude Excellent organizational skills; ability to multi-task and prioritize daily responsibilities Detail-oriented, ability to follow-through on projects Demonstrate the ability to follow directions and change priorities or job duties as business needs require; support or rotate to other production functions as needed Self-starter with strong initiative and ability to work efficiently, with minimal supervision Must be a team player and have the desire and patience to assist/instruct others, building a positive and productive work environment Ability to lift up to 60lbs on a continuous basis, with or without reasonable accommodations Mandatory overtime may be required Familiarity with HAL strongly preferred; ability to quickly learn new computer software
Qualifications:
High School Diploma or equivalent preferred but not required.
Comprehend oral and written instructions.
Should be able to read, write, and verbally communicate with customers.
Minimum of one year of related customer service experience.
Proficient typing and data entry skills.
Familiarity with HAL preferred.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is constantly required to walk and stand.
The employee frequently lifts and/or moves up to 60 pounds.
The employee may operate powered equipment requiring use of both hands to drive vehicles as well as full range of motion of the neck, head and back.
The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions.
The employee is frequently required to climb, kneel/squat, bend and carry.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Basic literacy is required for lift certification and necessary daily paperwork.
The employee must be comfortable working at heights in excess of twenty feet off the ground.
WORK ENVIRONMENT:
Work environment is moderately noisy.
There is moderate exposure to dust and extreme changes in temperature throughout the year.
Employee must be able to handle stress that is involved in meeting strenuous customer deadlines, working in high volume areas and dealing with customers.
Be flexible and able to interact with customers and employees at all levels.
Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
This position also acts as a Statistician Clerk based on business needs.
The Statistician Clerk is responsible for accurately recording production data into Database.
This position also investigates and applies internal and external order errors to the appropriate employee record.
Employee must be able to read, write and verbally communicate with customers at Will Call.
PRIMARY DUTIES AND
Responsibilities:
Offer exceptional customer service ensuring an excellent customer experience Effectively answer customer inquiries Exhibit excellent organization; effectively multi-task and prioritize daily responsibilities Safely and efficiently load product by manually lifting and stacking cases of product Operate internal operating systems that store customer information (HAL); clearly document pertinent information in the U-Notes Maintain an excellent attendance and punctuality record and be reliable and available at assigned shift in designated work area Follow our Policy and Procedure as outlined in training manuals, online, in the employee handbook and other available resources Efficiently work independently, with minimal supervision Maintain a safe, neat and clean work environment REQUIREMENTS FOR POSITION:
Strong customer service, communication, and interpersonal skills Positive and energetic attitude Excellent organizational skills; ability to multi-task and prioritize daily responsibilities Detail-oriented, ability to follow-through on projects Demonstrate the ability to follow directions and change priorities or job duties as business needs require; support or rotate to other production functions as needed Self-starter with strong initiative and ability to work efficiently, with minimal supervision Must be a team player and have the desire and patience to assist/instruct others, building a positive and productive work environment Ability to lift up to 60lbs on a continuous basis, with or without reasonable accommodations Mandatory overtime may be required Familiarity with HAL strongly preferred; ability to quickly learn new computer software
Qualifications:
High School Diploma or equivalent preferred but not required.
Comprehend oral and written instructions.
Should be able to read, write, and verbally communicate with customers.
Minimum of one year of related customer service experience.
Proficient typing and data entry skills.
Familiarity with HAL preferred.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is constantly required to walk and stand.
The employee frequently lifts and/or moves up to 60 pounds.
The employee may operate powered equipment requiring use of both hands to drive vehicles as well as full range of motion of the neck, head and back.
The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions.
The employee is frequently required to climb, kneel/squat, bend and carry.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Basic literacy is required for lift certification and necessary daily paperwork.
The employee must be comfortable working at heights in excess of twenty feet off the ground.
WORK ENVIRONMENT:
Work environment is moderately noisy.
There is moderate exposure to dust and extreme changes in temperature throughout the year.
Employee must be able to handle stress that is involved in meeting strenuous customer deadlines, working in high volume areas and dealing with customers.
Be flexible and able to interact with customers and employees at all levels.
Click here to apply.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
